Local • Reliable • Professional Cleaning for Okanogan County
Who We Are
The Gleam Guild is a locally owned cleaning company built on reliability, attention to detail, and respect for our clients’ spaces.
We proudly serve all of Okanogan County with residential, commercial, and one-time specialty cleaning services. What began as one cleaner with a mission to bring high-quality care to rural communities has grown into a dedicated team committed to making homes and businesses consistently shine.
We don’t rush, cut corners, or treat cleaning like an afterthought, because to us, the details matter.
Our Mission
Our mission is simple: provide trustworthy, high-quality cleaning that gives people back their time, comfort, and peace of mind.
Whether we’re caring for a family home, refreshing a cabin before vacation season, or supporting a local business, we treat every space with respect and every client with kindness. Clean spaces should feel calm, cared for, and reliable — and that’s exactly what we aim to deliver.
Meet the People Behind the Work
Locally Owned & Family Operated
The Gleam Guild is led by Rhiannoa, a detail-driven cleaner and systems builder who oversees operations, quality control, and service standards. Her hands-on approach ensures that every clean meets the same expectations, not just once, but every visit.
Bill supports the business as Operations Manager, coordinating logistics, scheduling, and on-site support to keep services running smoothly and reliably.
Our work is carried out by a small, carefully trained team of cleaners who follow the same checklists, processes, and quality standards on every job. This allows us to provide dependable service while maintaining consistency, accountability, and respect for our clients’ spaces.
When you hire The Gleam Guild, you’re not hiring a rotating franchise crew — you’re hiring a local team backed by clear systems, training, and hands-on leadership.
Why Clients Trust Us
Why Clients Trust Us
Consistent, high-quality results using clear standards and checklists
Clear, honest communication — no surprises
Dependable scheduling you can plan around
Fully insured and BBB accredited for your peace of mind
Locally owned and invested in the Okanogan County community
No shortcuts — every detail matters, every visit
We understand that trust is earned over time. That’s why we focus on reliability, transparency, and doing the job right — even when no one is watching. See what our clients are saying.
How Can We Help You?
How Can We Help You?
Whether you need recurring cleaning or a one-time deep clean, we’re here to make your space feel cared for, comfortable, and stress-free.
Our Cleaning Process: Residential & Commercial Cleaning Steps
At The Gleam Guild, consistency doesn’t happen by accident — it’s built into our process.
Whether we’re cleaning a family home or maintaining a commercial facility, every service follows clear systems designed to deliver dependable results, protect your space, and keep communication simple and transparent.
1. Initial Contact & Clear Quoting
Our process begins with a conversation. When you request a quote, we gather key details about your space, needs, and schedule so we can provide an accurate, straightforward estimate.
For commercial clients, this may include a walkthrough to understand traffic levels, square footage, and service frequency.
You’ll never receive vague pricing or surprise charges — we believe clarity builds trust from the start.
2. Scheduling & Preparation
Once your service is scheduled, we confirm all details ahead of time. Our team prepares supplies, checklists, and any site-specific notes before arrival.
This preparation ensures:
On-time arrivals
Efficient service
Minimal disruption to your home or business
Commercial clients benefit from consistent service windows designed to support daily operations.
3. Trained Team & Service Standards
Our cleaning services are carried out by a small, trained team of cleaners who follow the same standards on every job.
Each service is guided by:
Clear cleaning checklists
Defined quality standards
Respectful, professional conduct
This system allows us to maintain consistency while scaling responsibly — without sacrificing quality or accountability.
4. Detailed, Consistent Cleaning
Every visit is performed according to established standards tailored to your service type — residential, commercial, or specialty cleaning.
We focus on:
High-touch and high-traffic areas
Detail work that maintains long-term cleanliness
Safe, effective cleaning methods
Our goal is not just a clean space — but a space that feels cared for and reliable week after week.
5. Quality Control & Ongoing Communication
Quality doesn’t end when the cleaning does.
We maintain open communication and welcome feedback to ensure services continue meeting your expectations. Adjustments are documented and applied consistently going forward.
For commercial clients, this means dependable service aligned with operational needs and accountability you can count on.
Why Our Process Matters
A strong cleaning process protects:
Your time
Your space
Your peace of mind
By relying on systems instead of shortcuts, we deliver reliable results you can trust — whether you need weekly service or ongoing commercial maintenance.